General terms and conditions of business
Overview of the General Terms and Conditions
1. Scope
2. Contracting party
3. Offer and conclusion of contract
4. Right of withdrawal
4a. Return costs when exercising the right of withdrawal
5. Prices and shipping costs
6th delivery
7th payment
More information
ordering process
contract text
General terms and conditions of business
(The following General Terms and Conditions also contain legal information on your rights under the provisions on distance selling and electronic commerce.)
1. Scope
These General Terms and Conditions (GTC) apply to all deliveries from Stallplus to consumers (Section 13 of the German Civil Code).
A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either his or her commercial or independent professional activity.
2. Contracting party
The purchase contract is concluded with Stallplus, Kristian Nemeth, Mosbach District Court, VAT identification number: DE 342129495. You can reach our customer service for questions, complaints and objections on weekdays from 9:00 a.m. to 5:00 p.m. by telephone at +49 178 2737394 or by email at info@stallplus.de
3. Offer and conclusion of contract
3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to order. Errors excepted.
3.2 By clicking the button [order with payment] you place a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order. The invoice is sent exclusively as a PDF.
4. Right of withdrawal
4.1 Consumers have the following right of withdrawal.
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cancellation policy
right of withdrawal
You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, email) or - if the item is given to you before the deadline expires - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB and our obligations in accordance with § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To comply with the cancellation period, it is sufficient to send the cancellation or the item in good time. The cancellation must be sent to:
Stallplus,
Schulstraße 17, 74706 Osterburken,
Tel. +49 178 2737394,
Email: info@stallplus.de,
Internet: www.stallplus.de
consequences of revocation
consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods. The direct cost of returning goods is estimated at a maximum of approximately 400 euros for each such item for goods that cannot normally be returned to us by post due to their nature (freight forwarding goods).
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
end of the cancellation policy
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The right of withdrawal does not apply to distance contracts
– for the delivery of goods manufactured according to customer specifications or
– are clearly tailored to personal needs
4a. Return costs when exercising the right of withdrawal
If you make use of your legal right of cancellation (see cancellation policy), you will have to bear the direct costs of returning the goods. The direct costs of returning the goods are estimated at a maximum of approximately 400 euros for each such item for goods that cannot normally be returned to us by post due to their nature (freight forwarding goods).
cancellation form
If you want to cancel the contract, please fill out this form and send it back.
To
Stallplus, Schulstraße 17, 74706 Osterburken, Tel.+49 178 2737394,
E-Mail: info@stallplus.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer(s)
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address of the consumer(s)
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Signature of the consumer(s) (only if notification is on paper)
_________________________
Date
(*) Delete as appropriate
5. Prices and shipping costs
5.1 The prices stated on the product pages include statutory VAT and other price components.
5.2 Information on additional shipping costs can be found in the shipping conditions .
6th delivery
6.1 Delivery takes place within seven to ten days, may vary depending on the order situation with the most favorable shipping provider for you.
6.2 Information on delivery times can be found on the respective product page.
7th payment
Payment can be made by as selected in the ordering process.
Further information on the ordering process
When you have found the product you want, you can add it to your shopping cart without obligation by clicking on the [Add to shopping cart] button. You can view the contents of your shopping cart at any time without obligation by clicking on the [Shopping cart] button. You can remove products from your shopping cart at any time by clicking on the [Delete] button. If you want to buy the products in your shopping cart, click on the [Checkout] button. Please then enter your details. The mandatory details are marked with an *. Registration is not required. Your data will be transmitted in encrypted form. After entering your details and selecting the payment method, click on the [Check entries] button to go to the order page, where you can check your entries again. Click on the [Order with payment] button to complete the order process. The process can be canceled at any time by closing the browser window. You will find further information on the individual pages, e.g. on how to make corrections.
contract text
The contract text is stored on our internal systems. You can view the general terms and conditions on this page at any time. If you have created a customer account, you can view your customer data at any time under 'Customer login'. The order data will be sent to you by email. After the order has been completed, the contract text is no longer accessible via the Internet for security reasons.
Alternative dispute resolution according to Art. 14 para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr . We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.